Connect with BCK Organics
Reach Out to Our Dedicated Support Team
At BCK Organics, we are committed to providing exceptional customer service. Whether you have questions about our products or need assistance with your order, our team is here to help.
Phone
(604) 425-2055
Address
9-45905 Yale Road, Suite 275, Chilliwack BC, V2P 8E6
Common Questions About Our Products and Services
Find answers to the most frequently asked questions about BCK Organics, including product details, shipping information, and customer support.
What is the shipping time for orders?
We offer same-day shipping for orders placed before 12pm PST. Depending on your location and chosen shipping method, delivery can take 1-5 business days.
Are your products lab tested?
Yes, all our products undergo third-party lab testing to ensure they meet our high standards for quality and freshness.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
What is your return policy?
We accept returns within 30 days of purchase. Products must be unopened and in their original packaging. Please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we only ship within Canada. We are working on expanding our shipping options in the future.
How can I contact customer support?
You can reach our customer support team via phone at (604) 425-2055 or email at bckorganics@gmail.com. We are available Monday to Friday from 9am to 5pm PST.